Help Center

Welcome to the LondonBridgeTales Help Center. We've compiled answers to common questions and issues to help you get the most out of your experience. If you can't find what you're looking for, consult our comprehensive FAQ page.

Technical Help

How to Clear Browser Data

If you experience technical issues, clearing your browser's local storage may help. Here's how:

  • Chrome: Press Ctrl+Shift+Delete (or Cmd+Shift+Delete on Mac), select "Cookies and other site data," choose the time range, and click Clear.
  • Firefox: Press Ctrl+Shift+Delete (or Cmd+Shift+Delete on Mac), ensure "Cookies and Site Data" is checked, and click Clear Now.
  • Safari: Go to Preferences > Privacy, click "Manage Website Data," select LondonBridgeTales, and click Remove.
  • Edge: Press Ctrl+Shift+Delete (or Cmd+Shift+Delete on Mac), ensure relevant data types are selected, and click Clear now.

What If My Balance Resets?

Your game progress and Sovereign balance are stored locally in your browser. If your balance resets unexpectedly, it may have been cleared when you cleared your browser data. Additionally, clearing cookies, cache, or using private/incognito mode will reset your local storage. To preserve your progress, avoid clearing this data while actively playing.

Account Help

Do I Need to Create an Account?

No account creation is required to play LondonBridgeTales. Your age verification and game progress are stored locally in your browser's localStorage, keeping everything simple and private. No personal information is collected or stored on our servers.

Age Verification

When you first visit LondonBridgeTales, you'll confirm that you're 18 or older. This verification is stored locally on your device and is a one-time process per browser. If you use a different browser or device, you may need to verify again.

Game Help

Available Games

LondonBridgeTales features three exciting games:

  • Crown Jewels Slots – Match symbols across the reels inspired by the treasures of the Tower of London. Spin and win Sovereigns.
  • Thames Roulette – Place your bets on this classic wheel game and watch as fortune favours the bold. Choose your numbers and colours.
  • Tower Bridge Blackjack – Play the timeless card game of strategy and chance. Beat the dealer and build your winnings.

Basic Game Rules

Each game includes detailed rules and instructions within the game interface. Take a moment to review them before your first play. Most games feature tutorials or help sections accessible directly from the game screen.

Responsible Gaming

Your wellbeing is important to us. We encourage all players to maintain healthy gaming habits. Set time limits for play sessions, take regular breaks, and never feel pressured to continue playing if you need to step away.

For more detailed information about responsible gaming, resources, and support options, visit our Responsible Gaming page.

Still Need Help?

If your question wasn't answered here, please visit our Frequently Asked Questions page for comprehensive answers to additional queries about LondonBridgeTales.